Returns & Exchanges

At Blackberry Smoke, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all items in original condition.

1

Initiate Your Request

Log into your account or use our guest portal with your order number and email address to select the items you wish to return.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email or through the returns portal.

3

Package Your Items

Place the items in their original packaging and securely attach the shipping label to the outside of the box.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing