Returns & Exchanges
At Blackberry Smoke, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all items in original condition.
Initiate Your Request
Log into your account or use our guest portal with your order number and email address to select the items you wish to return.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email or through the returns portal.
Package Your Items
Place the items in their original packaging and securely attach the shipping label to the outside of the box.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
